Card Archive Support
About the app
“Card Archive” is an iPhone app for recording the shop cards you collect with photos and enjoying your collection. In Japan, the app is named “My Shop Cards”.
Browse your cards in the album, arrange them freely on the board, and look back on the shops you visited on the map or the calendar.
Your cards and images are stored on your iPhone. Plus, a one-time purchase, expands the number of cards and the features.
FAQ
Q. Where is my data stored?
A. Cards and images are stored on your iPhone. If you turn on Plus iCloud sync, they are also saved in your own iCloud.
Q. Can I carry my data over to a new phone, or after reinstalling?
A. In Settings > Data, export a backup (save it to Files or iCloud Drive), then choose "Restore from a backup" on the new iPhone. If you were using Plus iCloud sync, sign in with the same Apple ID on the new iPhone and turn sync on to get everything back.
Q. Photos, camera or location don't work
A. Allow the camera and location from Settings > Permissions (it opens iOS Settings). Photos need no permission, because only the ones you choose are brought in.
Q. The background isn't removed well
A. On the card edit screen, tap the image and try "Adjust manually" or "Cut out automatically". Shooting in good light against a plain background of a different color from the card makes the cut-out cleaner.
Q. Is the original photo I took saved?
A. The app saves an image resized to suit storing the card. The original full-resolution image is not kept in the app.
Q. How many cards can I register?
A. FREE allows up to 30 cards. Plus makes it unlimited. Cards you have already registered never disappear or become unviewable, even beyond 30.
Q. I bought Plus but cannot use it
A. Open the Plus page from "Plus" in Settings and tap "Restore purchase". Also check that you are signed in with the Apple ID used for the purchase.
Q. I cannot unlock the app
A. If Face ID is unavailable, you can unlock with your passcode. The lock cannot be used if no passcode is set on the iPhone.
Contact
If you have questions or run into a problem, please contact us at the email address below.
Helpful information to include
- The app name (Card Archive) and the app version
- Your iPhone model and iOS version
- What was happening when the problem occurred (when, on which screen, and what you did)
- If possible, a screenshot
Privacy Policy and Terms of Use
How Card Archive handles information, and the terms for using the app.